Important Message on Spoofing

What is Spoofing?   It's been in the news for quite some time now but we want to share with you that the spoofing risk to you is real.  

What is Spoofing?

According to the FCC, spoofing occurs when a phone scammer disguises their identity by using illegal techniques to make it appear to the recipient of the call that is a legitimate person/business calling, when in fact, it is not.  They trick you into answering the call by creating a false caller ID, a local area code, or a familiar looking phone number.  The spoofer may impersonate a company that you do business with such as a local utility company, a government agency,  or even an insurance agency.   

So here is our reminder:  Unless we are actively working on a quote for you, we will not ask for your personal information such Social Security number and date of birth.  Even if we are working on something for you, requesting your SSN is rare.



Here are some helpful tips from the FCC.

How to Avoid Spoofing Scams

  • Don't answer calls from unknown numbers
  • If you answer and it's not who you expected, don't hang on.  Hang up.
  • If a caller asks you to hit a button to stop getting calls, just hang up.
  • Never assume an unexpected call is legitimate.  Hang up, and call back using a number you can verify on a bill, a statement, or an official website.
  • Be suspicious.  Con artists can be very convincing.  They may ask innocuous questions, or seem threatening, or sometimes seem too good to be true.
  • Don't give out personal information - account numbers, Social Security numbers, or passwords, or answer security questions.
  • Use extreme caution of you are being pressured for immediate payment.
  • Ask your phone company about call blocking tools for landlines or apps for mobile devices.
  • Report spoofing scams to law enforcement, the FCC and the FTC.  


You can download the infographic here and you can learn more at


What to do Next?

Have us review your insurance policies and check that your limits are sufficient. Ask what the cost is to bump it up under higher limit scenarios.

Call today 617-846-5000 or click here 24/7/365 and we will get back to you same day or the next business day